Status updates | NordVPN Incidents and maintenance reported on status page for NordVPN https://status.nordvpn.com/ https://d1lppblt9t2x15.cloudfront.net/logos/020815e434d45444fda772420a6151f9.png Status updates | NordVPN https://status.nordvpn.com/ en The application does not recognize a paid subscription https://status.nordvpn.com/incident/1064140 Tue, 15 Sep 2026 10:44:00 -0000 https://status.nordvpn.com/incident/1064140#775992302ffdc857bc7107fa3b0b968cbf8b869f96f8bf6ea1823ff8cc7159ba Incident Some users may see an error in the NordVPN application stating that they do not have an active subscription. Our team is actively investigating the problem. UPDATE: The issue has now been resolved. Please log out and log back into the application. If you still see an error, reach out to the customer support team at support.nordvpn.com or support@nordvpn.com. Thank you for your patience! Unable to assign Dedicated IP location https://status.nordvpn.com/incident/941670 Thu, 02 Jul 2026 13:31:00 -0000 https://status.nordvpn.com/incident/941670#365f6c0b83b97e935a4039b7bbcee97f01db1446e988e7089abceb628180d5b5 Incident Users are unable to assign a location for their Dedicated IP. Working on a fix. NordAccount is experiencing issues with the login process. https://status.nordvpn.com/incident/828694 Thu, 19 Feb 2026 09:22:00 -0000 https://status.nordvpn.com/incident/828694#9b56485ae41c9ae7c8a12ab547177fc17090ee75166f0bf7e144c5fc0848373c Incident Users are receiving a 500 error when trying to log in. Known issue affecting login to Nord Account https://status.nordvpn.com/incident/815218 Fri, 30 Jan 2026 19:40:00 -0000 https://status.nordvpn.com/incident/815218#e57c62b119b82041dc19d0dfc82bddb94c9c214d0a782c886922a57523579df4 Incident The issue is fixed and all services are operational. Known issue affecting login to Nord Account https://status.nordvpn.com/incident/815218 Fri, 30 Jan 2026 19:10:00 -0000 https://status.nordvpn.com/incident/815218#bdc8f9c571a30b902c1ae082f48686f98c79eb6520e857d85deb4ae72771b1f4 Incident A fix has been implemented and service is gradually being restored; a small fraction of users may still be experiencing issues. Known issue affecting login to Nord Account https://status.nordvpn.com/incident/815218 Fri, 30 Jan 2026 18:28:00 -0000 https://status.nordvpn.com/incident/815218#3a311fea253a620e743275fb757c4b65095e927712ab2800ea73cdc17849d47c Incident The issue has resurfaced and our team is actively working to restore Nord Account login functionality. Known issue affecting login to Nord Account https://status.nordvpn.com/incident/815218 Fri, 30 Jan 2026 16:08:00 -0000 https://status.nordvpn.com/incident/815218#5fcadaa95e2bfccfab917f37474e5170b1b54bb7f5281b522ff12509aecc9d8c Incident Fix is implement and we do not observe any issues. Known issue affecting login to Nord Account https://status.nordvpn.com/incident/815218 Fri, 30 Jan 2026 15:56:00 -0000 https://status.nordvpn.com/incident/815218#9628a610e80824cc1593a1806c49f0f3810ce392ea7405d9cd87694a197110ca Incident Our team has identified the root cause of the login issue and is now actively implementing a fix. Known issue affecting login to Nord Account https://status.nordvpn.com/incident/815218 Fri, 30 Jan 2026 15:27:00 -0000 https://status.nordvpn.com/incident/815218#e52f5927102d7ee11b629bbcec6dd9b580b5413d08371fe0af0c763877ff3e29 Incident The team is working on resolving the problem affecting user login flow. NordAccount is experiencing issues https://status.nordvpn.com/incident/805625 Fri, 16 Jan 2026 09:25:00 -0000 https://status.nordvpn.com/incident/805625#5ef0bc27da9972cab8a6e4e83312c5ec94b61524104929d0faeb273f705237af Incident Users located in EU are unable to log into their NordAccount